Refund and Returns Policy

At Coffees & More (Pvt) Ltd., we are committed to delivering the highest quality coffee and related products to our valued customers.

No Returns on Edible Items

For food safety and quality assurance reasons, we do not accept returns or exchanges on coffee beans or other edible products once they have been sold and dispatched.

Order Issues & Quality Concerns

If your order arrives with any of the following issues, please contact us within 48 hours of delivery:
• Wrong product delivered
• Damaged or defective packaging upon arrival
• Quality concern with the product

We will promptly review the case and offer a suitable resolution, which may include a replacement or refund.

Non-Edible Products

Returns or exchanges on non-edible items (such as coffee accessories, equipment, or merchandise) may be accepted within 7 days of purchase, provided they are unused, in their original packaging, and accompanied by proof of purchase.

Contact Us

For assistance with an order, please reach out to us at:
📧 info@coffeesandmore.com
📞 0300-2206599