Privacy policy

Privacy Policy

Last Updated: June 16, 2026

Introduction

Coffees & More (Pvt.) Ltd. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or use our services.

Information We Collect

We may collect the following information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Payment information processed through secure third-party payment providers
• Information provided when contacting us
• Website usage and device information collected through cookies and analytics tools

How We Use Your Information

We use your information to:
• Process and fulfill orders
• Deliver products and services
• Communicate regarding orders and enquiries
• Provide customer support
• Improve our website and services
• Send important service-related communications
• Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers only where necessary to operate our business, including:
• Shopify
• Payment processors
• Delivery and logistics providers
• Website and technology service providers

These providers may access information only as necessary to perform services on our behalf.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Coffees & More (Pvt.) Ltd.

Email: info@coffeesandmore.com
Phone: 0300 2206599